ADG Vantage

A Modern Platform for Public Service

You Serve
Communities.
We Serve You.

ADG Vantage is a government operations platform built for municipalities, local agencies, and public utilities. It unifies financial processing, utility billing, community development, business licensing, municipal court, and more into one connected system. Backed by 40+ years of government software expertise, ADG Vantage modernizes how your staff works without disrupting what already works.

ADG by the Numbers
40+ Years Serving
Government
98% Customer
Retention Rate
100+ Government Organizations Nationwide
"Our 98% retention isn't a statistic — it's a relationship built on understanding your world."
40+ Years Serving Local Government
98% Customer Retention Rate
100+ Government Organizations Nationwide
What Is ADG Vantage

The Next Generation
of Your ADG Platform

ADG Vantage is our largest and most significant product investment in decades. It features a completely modernized user interface, improved workflow efficiency, enhanced connectivity, and robust cloud-based deployment — all built on the trusted foundation you already rely on.

  • Completely modernized, role-based user interface
  • Improved workflow efficiency — fewer clicks, more automation
  • Enhanced connectivity with the tools you already use
  • Cloud-based deployment with enterprise-grade security
  • Already rolling out — new features delivered automatically
  • Same trusted foundation, evolved for what's next
Trusted Data Platform
Your single source of truth for all government operations
Effortless to Use
Modern, intuitive experience — role-based home pages built for you
Seamless to Connect
Integrated ecosystem — data flows between all your systems
Built for the Long Term
Investing in your platform through 2026, 2027, and beyond
The Landscape

Your World Is Getting
More Complex. We See It.

The challenges facing local government are real and growing. ADG Vantage is our answer — built specifically to help you do more with less, serve citizens better, and meet the demands of a modern world.

01
Rising Citizen Expectations

Citizens expect digital-first services, instant access, and self-service options. The bar keeps rising — and your software needs to keep up.

02
More Regulations, More Requirements

From accessibility mandates to evolving reporting standards, compliance requirements grow every year. ADG Vantage keeps you ahead of them.

03
Doing More With Less

Budgets are tight. Teams are stretched. But the mission doesn't slow down. Vantage automation means less manual work for your staff.

04
A Growing Web of Systems

Payments, meters, HR, reporting — the number of systems you need to coordinate grows every year. ADG Vantage connects them all.

Strategic Focus

The Four Pillars of
ADG Vantage

Our 2026 investment is focused on four interconnected pillars — each one designed to make your work faster, smarter, and more connected.

Pillar 1
Modern Experience
A UI that matches the power underneath
Pillar 2
Cloud-First Future
Secure. Accessible. Always Current.
Pillar 3
Smart Workflows
Less friction. More momentum.
Pillar 4
Connected Ecosystem
ADG works with the tools you already use
Pillar 1 — Modern Experience
A UI That Matches
the Power Underneath

ADG Vantage introduces a completely refreshed visual design across dashboards, navigation, and tables — while preserving the familiar workflows your team already knows. The result: a faster, cleaner experience with zero learning curve.

Role-Based Home PagesYour home screen surfaces your specific KPIs, pending approvals, and alerts — automatically.
KPIs & Visual InsightsData visualizations and dashboards that turn operations into measurable outcomes at a glance.
Refreshed Navigation & TablesFamiliar workflows retained — just cleaner, faster, and easier to navigate for new and existing staff.
Low Impact on Existing UsersMinimal retraining needed. The system is designed to bring work to you — not the other way around.
Pillar 2 — Cloud-First Future
Secure. Accessible.
Always Current.

ADG Vantage is optimized for the cloud — eliminating server burdens, reducing infrastructure costs, and giving your team access from anywhere. Powered by Azure GovCloud, the same platform trusted by major government agencies.

No Server BurdenEliminate the cost and complexity of managing your own hardware, backups, and updates.
99.5% Uptime GuaranteeEnterprise-grade reliability with built-in disaster recovery and automatic failover.
Automatic UpdatesAlways on the latest features and security — delivered automatically, zero downtime.
Access AnywhereSecurely connect from the office, home, or the field — on any device, any time.
Pillar 3 — Smart Workflows
Less Friction.
More Momentum.

Every improvement in ADG Vantage is driven by real customer feedback. We're streamlining high-volume processes, automating repetitive tasks, and building mobile-ready tools — so your team can focus on serving your community, not wrestling with software.

Fewer Steps, More ResultsProcesses that once took 10 clicks reduced to 3. Smarter defaults and contextual actions built in.
Less Manual Data EntryAutomated data flow between related functions eliminates re-entry and reduces errors.
Mobile ReadyCapture data in the field — barcode scanning, mobile forms, no specialized hardware required.
Your Ideas FirstEvery improvement is prioritized directly by your feedback through the Ideas Portal and support conversations.
Pillar 4 — Connected Ecosystem
ADG Works With the
Tools You Already Use

Your data should flow seamlessly between systems — no more manual exports and re-entry. ADG Vantage provides a growing library of pre-built integrations, modern REST API capabilities, and a professional services team ready to build exactly what you need.

Seamless Data FlowNo more manual exports. Data moves automatically between payments, meters, HR, reporting, and more.
Pre-Built IntegrationsGrowing library covering payments, AMI/meters, notifications, HR systems, and reporting & BI tools.
Modern REST APIExpanded API capabilities for custom integrations — connect ADG to any platform your team relies on.
Professional ServicesOur team can build exactly what you need — custom connections, workflows, and tailored integrations.
ADG Cloud

Secure. Accessible.
Always Current.

Powered by Azure GovCloud — the same high-level security infrastructure trusted by major government agencies. No more servers, no more hardware bills, no more manual backups.

Enterprise Security

Protected against modern cyber threats that on-premise servers can't match. WCAG 2.2 AA compliant.

99.5% Uptime

Enterprise-grade reliability with built-in disaster recovery. Your operations never stop.

Automatic Backups

If something goes wrong, we restore your data almost instantly. Zero manual backup effort.

Always Up to Date

Automatic updates mean you always have the latest features and security without any effort.

Access Anywhere

Connect from the office, home, or the field — on any device, securely, at any time.

Lower Infrastructure Costs

No servers to buy, fix, or update. We handle all the technical heavy lifting for you.

ADG Cloud
Payments
Meters & AMI
Alerts
HR Systems
Reporting & BI
Custom APIs
2026 Roadmap

What's Coming in 2026

ADG Vantage is being rolled out in strategic phases. All customers receive features automatically as they are released — no action required.

Modern Experience
Role-based dashboards Refreshed tables & navigation ADG Vantage visual design KPIs & data visualizations
Smart Workflows
Upgraded CitizenLink portals Workflow automation Mobile barcode scanning Quality-of-life enhancements
Connected + Cloud
Cloud migration acceleration Key integrations (payments, AMI, notifications) REST API expansion Professional services
Community-Driven Development

Your Voice Shapes
What We Build

Every feature on our roadmap started with a customer conversation. Your feedback drives our priorities — and you have multiple ways to participate.

Ideas Portal

Submit and vote on features at adg.ideas.aha.io — shape our roadmap directly.

Beta Programs

Test new features before release and provide direct input to our product team.

User Conferences

Meet our product and support team face-to-face at annual user events.

ADG Academy

On-demand learning and training webinars to keep your team current on all capabilities.

Ready to Experience
ADG Vantage?

Talk with our team about your municipality's needs and see ADG Vantage in action — a live walkthrough built around your specific workflows and challenges.

Book a Product Demo →
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